We currently DO NOT support online ordering. Please contact our professional team to place your order.

Please send your detailed requirements to our professional team for more information. 

Flamen Tech customer service is open Monday- Saturday 9:00 am-10:00 pm, UTC/GMT+08:00 INCLUDING public holidays.

The products listed on our website do not represent our full range.

Please download our latest product catalog here:  Flamen Tech-Webbing Products-Ecatalog-2024-2025.pdf

We welcome both small and large orders, with different minimum order quantities for various specifications. We offer special discounts for bulk purchases on large projects.

We can provide FREE samples of common webbing products to customers. 

All free samples do not include international shipping costs.Each model typically offers free samples of 0.5 to 1 meter. If you require more, we will charge a fee at our discretion.

All sample shipping costs are to be borne by the customer, including but not limited to: express delivery fees, destination customs clearance fees, additional delivery charges, freight company warehousing fees, storage fees,domestic express delivery fees in China. etc.

In addition, customers are also responsible for the express delivery fees when sending samples to us.

We can customize the size, color, functionality, and more for your webbing. If you need to develop a brand-new webbing product for a specific application, please contact our professional team to get assistance with your new products.

All of our webbing products can be customized in any color, which is why we cannot display every color option on the website. We typically have some stock of common colors, such as white and black.

No. We are not a manufacturer. We have established long-term partnerships with many webbing manufacturers, ensuring a stable and reliable supply chain.

Yes. We have a variety of high-precision cutting machines that can provide webbing custom cutting and hole-punching services.       

Please see our detailed contact information and reach out to our professional team.

Yes. We can customize any products according to your special requirements. All details for custom products will be discussed and confirmed upon the first order. 

For further details, please contact our professional team.

We accept T/T, L/C payments. After we sign the sales contract, we will inform the buyer via phone or email.

Our standard payment terms are NET 30 days. 

Our delivery speed depends on the order quantity and inventory.  Regardless of the order size, we will do our utmost to deliver orders to customers as quickly as possible.

Our professional team will respond to you within 24 business hours.

FOB,CIF,EXW,DDU. 

Generally this depends on the order size.We have several partnered freight and express companies, and we will ship your order most cost-effectively.

We will arrange different shipping methods based on the order size. We have several partnered freight and express companies and will ship your order most cost-effectively.

We have several partnered freight and express companies and will ship your order most cost-effectively. We also accept customers' designated freight forwarders.

Yes. If you would like to use your own freight/logistics agent, please provide the contact details.

For B2B orders with a CIF payment method, we will purchase insurance for 1‰ to 3‰ of the goods' value.

If you choose your own designated freight forwarder, you will be responsible for any issues that arise during transportation.

If you receive goods that have quality issues, incorrect model, invoice or any problems, please contact our team immediately. Please provide photos, videos, and other details, and our team will offer you a solution.